To achieve business success by improving operational efficiencies, insurers need to tighten up and streamline both channel partner relationships and back office operations. It is imperative that insurers are well connected with brokers / channels partners as well as meet their needs. Improvement in back office operations can happen if policy production and billing are automated; overall claims expenses are reduced, and claims settlement is made faster.
iCybersoft offers strategic value to insurance companies through systematic design and deployment of BPM and integration technologies.
Our team has proven experience in addressing challenges in core insurance processes including:
- Policy and Administration: Lower customer churn through automation of onboarding and account servicing leading to delivery of frictionless service.
- Underwriting: Faster turnaround of quotes, greater visibility into the application process, collaboration of Independent Agents with underwriters and usage of mobile BPM to make agents’ lives easier.
- Claims Management: Quick settlement of claims and keeping loss ratios down