Return to Business Process Management

Pega Consulting Services

Overview

Improving business processes has been the number one priority for CIOs and IT executives for the past few years. Over these years, we have seen many different variations of improving business process- Total Quality, Business Process Reengineering, Six Sigma, etc. For the most part, these initiatives have yielded benefits to the organizations that have implemented them.

However, most of these initiatives have failed to provide sustained benefits due to a lack of consistent process execution.Business Process Management (BPM) software can be used as the technology to help make best practice processes consistent and repeatable. The technology is an investment that can provide immense business benefit to the organization; however, the tangible business value associated with BPM is generally not well-understood.

Our offerings

iCybersoft’s team has evolved various service offerings and categorized them based on the BPM process maturity in an organization. Our offerings serve a structured way to allow our clients adopt BPM Technology. Our broad categories include –

  • BPM Strategy Consulting
    • Set business/IT direction;strategic analysis to aid decision making
    • Assess the current process performance & BPM Maturity
    • Prioritization of initiatives & Business Process Optimization
  • BPM Architecture Assessment & Solution selection
    • Evaluate technology options and selection solution
    • Construct As-Is and To-Be process models compliant with BPMN standards
    • Build Future State Architecture
  • BPM Solution Design
    • Develop solution footprint & implementation plan
    • Accelerate Requirement Gathering, Develop Prototypes
    • Detailed Functional design documents

To make our clients more comfortable with BPM technology, our team runs workshop to educate, introduce and evangelize the concept of BPM and help in building a business case for BPM adoption.

Business Value

Our offerings provide a set of assets such as ROI Calculator, Product evaluation framework, modeling tools, templates and sizing tool; that generate business value to our customers by –

  • Alignment of understanding between business and IT teams around BPM goals
  • Upfront business case validation along with rapid proof-of-concept based on process /rules oriented design
  • BPM roadmap definition that help achieve critical goals early on with iterative development methodology